Using AI safely
A few simple habits help you get the best from AI while keeping your personal information protected.
What not to share
Never include these in a prompt:
- NRIC, passport or Singpass details
- Passwords, PINs or one-time codes
- Bank or credit card numbers
- Detailed medical records or test results
- Home address or full names of others
Good habits
- Describe the situation, not sensitive details — 'a letter about my housing application' is enough.
- Check important answers against an official source or a qualified person.
- Treat AI output as a first draft, not the final word.
Know when to ask a professional
AI can help you prepare questions or understand general information, but it can't replace a doctor, lawyer, financial adviser or official source. For health, money, legal or official matters, confirm with a qualified person or the relevant organisation before acting.
AI can be confidently wrong
If something doesn't seem right, double-check it. AI can sound sure and still be mistaken.
Read before you share
Review any draft before sending it. You're responsible for what you put your name to.